Begin with one complete business workflow
Choose something your team does repeatedly: receiving a service request, allocating a rental vehicle, recording stock or preparing an invoice. Follow it from the first customer contact to the final review. Write down who handles each step, what information they need and where work is delayed. A useful brief describes the outcome you want, such as reducing repeated entry between a workshop job card and an invoice, rather than starting with a long list of screens.
Prepare examples for an on-site or online meeting
Bring blank forms, a sample report with personal data removed and a list of the tools already in use. Include the awkward cases: a returned item, a part that is unavailable, a cancelled job or an approval that has to wait. If your operation spans Mahé, Praslin or La Digue, explain how teams share information between locations. Agree where an on-site visit would help and which team members should join the discussion.
Define access, connectivity and integration needs
Separate what customers, staff, supervisors and owners should be able to see or change. Tell your developer which devices your team uses and what should happen when a connection is interrupted. Offline working is a specific feature that needs synchronisation rules. For accounting, payment or other external connections, identify the account owner and the provider documentation. An integration should be based on confirmed access and capabilities.
Compare proposals by scope, not just a headline price
Software development costs vary with workflows, user roles, data migration, integrations and support. Ask what the first release includes, what is excluded, who supplies the content or data and how changes are agreed. Identify recurring services such as hosting and external providers. A smaller first release can be a sensible choice if it completes a useful process and leaves a clear path for later modules.
Agree the acceptance checks before launch
Choose realistic scenarios your team can test. A stock adjustment should update the correct location; an approved job should keep its parts and history; a user without permission should not see restricted records. Define how migrated data is checked, what happens if a release has a problem and who makes the final go-live decision. Plan a training session around the tasks staff perform each day.
Keep a direct relationship after handover
Confirm ownership, backups, access management, maintenance and the route for reporting a problem. E-Intelligence works with Seychelles businesses through discovery, custom development and ongoing support. You can begin with a meeting, show us how your operation works and agree a first release around the most useful improvement.
Have a workflow in mind? Turn it into a useful starting brief.
Open the Solution Architect